Privacy Policy

Effective Date: June 2024

1. Introduction

Welcome to LoOoP, a product by NEURAURA Biotech Inc. ("NEURAURA," "we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website https://www.getlooop.com (the "Site").

2. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

Contact details such as name, email address, postal address, and phone number.
Account information including username and password.
Payment information (collected through a secure payment processor).

b. Non-Personal Information:

Browser type, operating system, and IP address.
Information about your use of our Site (e.g., pages viewed, time spent on pages).

3. How We Use Your Information

We use your information for various purposes, including:

Providing and improving our products and services.
Processing transactions and sending related information.
Responding to your comments, questions, and requests.
Sending you technical notices, updates, security alerts, and support messages.
Analysing Site usage to enhance user experience.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

Service Providers: We may share your information with third-party service providers who perform services on our behalf.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

5. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. You can control the use of cookies through your browser settings. If you disable cookies, some features of the Site may not function properly.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Address: NEURAURA Biotech Inc., 400 3rd Avenue SW, Suite 3700 Calgary, AB T2P 4H2
Email: contact@neuraura.com